Production times are typically 1-2 business days but can vary depending on the item ordered. Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders for an additional charge. International shipping times depend on the products and destination (estimated at checkout).

Please make sure to double check the size of your iPhone. We do not offer refunds or exchanges for incorrect sizing.

To confirm which iPhone you have, go to: Settings> General> About> Model Name

No, we use high grade adhesive on all of our products to make it very difficult for the charms to come loose. Although these cases are tough and durable, it is still advised to take care of the case and to not intentionally harm it.

Yes, they are completely waterproof!

Yes, you may request a cancellation of your order at any time before the items enter production. Once we have started making your specific product, we cannot accept a cancellation.

Once your order has been shipped you will receive a tracking number via email. You may also use the Track My Order feature.

Our handmade phone cases are made of premium adhesives which will last a very long time if cared for correctly. Take a moment to become familiar with how to care for it.

To wash your case, rinse it in a gentle stream of warm water. Pat it down with a cloth and allow it to fully air dry before using again.

Normal use of the phone case is completely acceptable, but excessive rubbing may prematurely wear the case.

Many of our cases have seashells which could potentially break if dropped on hard surfaces. We do not offer refunds or exchanges for broken seashells or charms.

Yes, we offer an exchange for damaged or misprinted items. Please Contact Us to request the exchange.

Solara offers incentives to individuals who promote our products on their social media pages. To learn more about this affiliated marketing, click here.